Ukrainian refugee information

Welcome to Norrköping. On this page, you will find useful information that can help you feel safe and get settled.

Information about residence permits with temporary protection

You are advised to visit the Swedish Migration Agency as soon as possible upon your arrival. If you are in need of for example housing, financial support, or medical care, you need to apply for a residence permit with temporary protection. If you have children with you, you will need the residence permit in order for your children to have the right to education in Sweden.

Persons who have fled the war in Ukraine can now apply online for protection under the Temporary Protection Directive:

Apply here – The Swedish Migration Agency

More information about the residence permit with temporary protection can be found below:

Information in English – The Swedish Migration Agency

Information in Ukrainian – The Swedish Migration Agency

Information from the Swedish Tax Agency

Temporary residence permits and coordination numbers

Arriving to Sweden from Ukraine

Collected information in Swedish, Ukrainan and Russian, and frequently asked questions connected to the situation in Ukraine and the temporary protection directive.

Questions and answers – The Swedish Migration Agency

Related information

The emergency number 112 is used in emergencies when there is a danger to life, property or the environment. An emergency situation is when you require urgent assistance from paramedics, emergency services, police, air/sea/mountain rescue services, priests on duty or information about poisoning. All of our SOS operators speak English and are able to conduct the conversation in English. If an interpreter is necessary, a third person will be connected to the call.

More information about the emergency number (

The Swedish Police (

Kvinnofridslinjen – A telephone hotline for women subjected to threats, violence or sexual assault (

Many medcial products in Sweden can't be purchased without a valid prescription from the health services. Pharmacists in Swedish pharmacies are not permitted to issue or renew any type of prescription. If you need to get a new prescription in Sweden, go to the healthcare services. If you call the telephone number 1177, you will receive healthcare advice from a nurse and information on where you can go to receive care.

Healthcare in Sweden – rules and rights (

How to seek healthcare in Sweden (

How to seek healthcare – in pictures (Ukrainian)

Vaccination protects you and others. Experience has shown that the spread of infection decreases as more and more people are vaccinated. For this reason, vaccination is key to helping stop the pandemic.You do not need to be a Swedish citizen to get free vaccine. People seeking asylum or who are in Sweden without a permit will also be offered free vaccination.

Information from authorities about the war in Ukraine in other languages

Information in other langugaes (

Kontakt Norrköping

Förvaltningshuset Rosen
Trädgårdsgatan 21
602 24 Norrköping