Contact Norrköping

For you and your questions

Kontakt Norrköping (Contact Norrköping) is the way into Norrköping Municipality. Here you can get direct answers to many questions and even completely solve some cases. If we can't answer your question, we'll direct you to a person who can help you.

We are here for all Norrköping residents, entrepreneurs, visitors or others who want to get in touch with the municipality. You can reach us by phone, at our reception in Förvaltningshuset Rosen, by email, and on Facebook.

What can Kontakt Norrköping help you with?

Kontakt Norrköping answer questions about how to apply for home care services, or how to get a preschool place for your child, or if you see a hole in the street that needs to be repaired.

We help you if you are a newcomer and have school-aged children. It is important that you make a school application for your children as soon as you arrive in Norrköping.

We listen, receive feedback and offer guidance. We look forward to hearing your questions!

Tone dial when you call 011-15 00 00

When you call us, you have the opportunity to select your topic at the touch of a button. You will be connected directly to the appropriate officer and get a faster answer to your question. You may have the tone dial read aloud in English.

You may choose from the following tone dial options:

  • Health and elderly care, transport services and the chief guardian.
  • Financial assistance.
  • Reporting child abuse and social issues.
  • Construction, environment, parking and fault reporting.
  • Education, childcare and school transport issues.
  • Consumer issues, associations and rental of premises.
  • Business issues.
  • Tourism issues.
  • You can press 9 to hear the options again.

Telephone services for people with disabilities

The Swedish Post and Telecom Authority can help people with disabilities to contact us free of charge via the relay services Teletal, Texttelefoni and Bildtelefoni. It is also possible to contact the Swedish Post and Telecom Authority in English.


Kontakt Norrköping
Contact Norrköping

Trädgårdsgatan 21
601 81 Norrköping

Visiting hours: Monday – Friday: 8.30 to 16.00

Telephone hours: Monday – Friday: 8.00 to 16.00


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